Deluxe Twin Room
- 2 Single beds,1 King-size bed,2 Single beds
Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory
Hyatt Centric City Centre Kuala Lumpur
A 5-star stay on Jalan Sultan Ismail, about a 15-minute walk from Suria KLCC and close to Aquaria. The rooftop pool and high guest ratings make it a solid pick for city explorers.
- Rooftop pool
- 5-star service
- Near Suria KLCC
9.1
Perfect
995 reviews
Booking.com 9.1 · 995 reviews
About
Hyatt Centric City Centre Kuala Lumpur
Hyatt Centric City Centre Kuala Lumpur sits on Jalan Sultan Ismail, within a 15-minute walk of Suria KLCC Shopping Mall and a short stroll from Aquaria. The hotel offers a rooftop swimming pool, a fitness centre, and multiple dining options including a restaurant, snack bar, and bar/lounge area.
Guests have given it a 9.1 rating from 995 reviews, with particularly high marks for facilities (9.6), rooms (9.5), and service (9.5). The property provides a range of practical amenities such as valet parking, currency exchange, 24-hour reception, and express check-in/out.
- No smoking on site
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional room comfort — Rooms score 9.5, one of the highest categories. Features include air conditioning, soundproofing, tea and coffee facilities, and some rooms offer city views or balconies.
- Outstanding service and staff — Service is rated 9.5 and staff 9.4, indicating consistent, attentive service from the team. VIP and express check-in options add to the experience.
- Top-tier facilities — Facilities score 9.6, the highest rating. The rooftop pool, fitness centre, and meeting/banquet spaces are well-regarded.
- Strong value for a 5-star — Guests rate value at 9.3, suggesting the price-to-experience ratio is favourable for this class of hotel.
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Worth weighing
4 to weigh- Limited pet policy — Pets are not allowed on site. If you're travelling with a pet, this may not be the right choice.
- No on-site smoking — The entire property is non-smoking. Smokers will need to step off the premises.
- Check-in window may be restrictive — Check-in is from 15:00 to 23:59, which might not suit late arrivals or early check-in requests unless arranged.
- Comfort rating slightly lower — While still strong, the comfort rating of 8.9 is the lowest category. This is relative to the hotel's other high scores.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium King Room
- 1 King-size bed
- City view
- Shower
- Coffee machine
- Air conditioning
Premium Corner King Room
- 1 King-size bed
- City view
- Shower
- Coffee machine
- Bathtub
Upper Floors King Room
- 1 King-size bed,2 Single beds,2 Single beds
- City view
- Shower
- Coffee machine
- Balcony
Twin Room
- 2 Single beds,1 King-size bed,2 Single beds
- City view
- Shower
- Coffee machine
- Balcony
King Suite
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Pool & Wellness
- Rooftop pool
- Fitness centre
- Sun terrace
Parking & Transport
- On-site car park
- Valet parking
- Handicap parking
- Paid airport shuttle
- Car hire
Services & Convenience
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Currency exchange
- Luggage storage
- Laundry
- Dry cleaning
- Room service
Dining & Bars
- Restaurant
- Snack bar
- Bar/Lounge area
- Special diet menus
- Welcome drink
Room Amenities
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Flat-screen TV
- Electric kettle
Family & Business
- Cots
- Meeting/Banquet facilities
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 995 reviews
Booking.com · 9.1 · 995 reviews
04 — Location
Getting around Kuala Lumpur
The property sits in Kuala Lumpur.
Suria KLCC: About a 15-minute walk away, this shopping mall is a major draw for guests looking to shop, dine, or visit the Petronas Towers.
Aquaria: A short walk from the hotel, this oceanarium is a convenient stop for families or anyone interested in marine life.
17 Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur Federal Territory, 50250, Malaysia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 329 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, there is an on-site car park as well as valet parking and handicap parking spots.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel have a swimming pool?
Yes, the hotel features a rooftop pool.
What dining options are available?
The hotel has a restaurant, a snack bar, and a bar/lounge area. Special diet menus are also available.
Is there an airport shuttle service?
Yes, the hotel offers a paid airport shuttle service.
The bottom line
Hyatt Centric City Centre Kuala Lumpur earns its 5-star label with high scores across rooms, service, and facilities. It's a well-rounded choice for travellers who want a reliable city base with a rooftop pool and easy access to KL's main sights. Just note the pet restriction and the check-in window if those matter to you.
9.1A strong city hotel with excellent guest feedback, ideal for a Kuala Lumpur city break.
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